Hi I wondered if I missed something, can I download the movie to a dvd? If I am somewhere where I cannot get wireless or vhx goes away, how will I be able to watch the moooovie.
I would like to be able to watch it off and on for years to come.
@debra VHX handles tech support for this project. If you shoot us a message at : https://unbrandedfilm.vhx.tv/contact/support our support team can help you out.
I just purchased the movie but wasn't thinking when it said it was digital. I thought I would receive the DVD in the mail. I thought I knew how to download it to a DVD, but its not doing anything. So how do I download it so I can save it? Thank you.
You can follow the instructions in the FAQ https://unbrandedfilm.vhx.tv/help/downloading/downloading-videos-computer. If you are still having problems downloading please contact customer support at https://unbrandedfilm.vhx.tv/contact/support and they can assist you. Thanks.
I already bought the video and watched it once. I would like to watch it again but only get the trailer to pop up. What is wrong? Thank you.
Please check out the FAQ on downloading https://unbrandedfilm.vhx.tv/help/articles/downloading-videos-computer. If that doesn't solve the issue please contact customer support at https://unbrandedfilm.vhx.tv/contact/support and they can assist you.
i paid but no receipt ....please send me in file attached
josesoniaemile